Privacy Policy

Your Privacy Matters

At ProntoHands Ontario Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, email address, phone number, and property address
• Project details and service preferences
• Communications you send to us
• Payment information for invoicing and transactions

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to:

• Provide and improve our deck building services
• Communicate with you about your project
• Send you quotes, estimates, and service updates
• Process payments and maintain records
• Respond to your questions and requests
• Improve our website and customer experience

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in these situations:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to protect our legal rights
• With your consent for a specific purpose

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but some features may not work properly if you disable them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Ask us to delete your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

ProntoHands Ontario Deck Builder
4189 E Santa Ana St unit H, Ontario, CA 91761
Phone: (909) 738-1326
Email: hello@ontariodeckbuilder.com